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通過(guò)智能制造保持客戶(hù)滿(mǎn)意度

當(dāng)你實(shí)現(xiàn)現(xiàn)代化時(shí)，你的客戶(hù)也會(huì)獲利。使用連接的設(shè)備和傳感器建立創(chuàng)新型客戶(hù)交互；不斷增加專(zhuān)門(mén)的功能和服務(wù)，開(kāi)發(fā)始終符合客戶(hù)需求的產(chǎn)品；根據(jù)實(shí)時(shí)和預(yù)測(cè)行為分析不斷增加價(jià)值并改良產(chǎn)品設(shè)計(jì)，培養(yǎng)品牌忠誠(chéng)度。

"With Microsoft, we can build it almost as fast as we can think it. We can exercise the services that fit our use cases and focus on the unique products that energy-market customers expect from us."
平臺(tái)技術(shù)總經(jīng)理 Albert Hofeldt 博士
賦予員工自主權(quán)并增加銷(xiāo)售額

智能工廠也會(huì)使員工的工作方式更加智能。用專(zhuān)門(mén)產(chǎn)品和有針對(duì)性的產(chǎn)品吸引新客戶(hù)；通過(guò)主動(dòng)與客戶(hù)互動(dòng)和關(guān)懷客戶(hù)來(lái)提高客戶(hù)滿(mǎn)意度；以及使用客戶(hù)和服務(wù)數(shù)據(jù)發(fā)現(xiàn)交叉銷(xiāo)售和追加銷(xiāo)售機(jī)遇，提高銷(xiāo)售團(tuán)隊(duì)效率。

"With this solution, we are able to reinvent the art of manufacturing.Tools, machines, processes working together, all the way from the customer to the sales interaction, helping us deliver an unprecedented level of field service."
總裁 Klas Forsstr?m
通過(guò) IIoT 創(chuàng)建敏捷供應(yīng)鏈

利用先進(jìn)分析工具以及生產(chǎn)、供應(yīng)和銷(xiāo)售的端到端全局視圖，簡(jiǎn)化制造流程并實(shí)時(shí)發(fā)現(xiàn)可行的見(jiàn)解。優(yōu)化效率和快速響應(yīng)后，將會(huì)削弱質(zhì)量問(wèn)題的影響，并且能以更快速度向市場(chǎng)提供產(chǎn)品和服務(wù)。

"What we’re talking about is delivering a degree of collaboration and visibility unheard of in the oil and gas industry. With sensors, software, and the cloud, these disparate assets can become part of a connected enterprise, powered at its core by a rich flow of data."
遠(yuǎn)程應(yīng)用程序監(jiān)視業(yè)務(wù)經(jīng)理 Doug Weber
開(kāi)發(fā)創(chuàng)新產(chǎn)品，實(shí)現(xiàn)行業(yè)領(lǐng)先

緊跟工業(yè) 4.0 趨勢(shì)有助于保持競(jìng)爭(zhēng)優(yōu)勢(shì)。在設(shè)計(jì)流程中參考實(shí)時(shí)產(chǎn)品使用情況數(shù)據(jù)和客戶(hù)反饋，使產(chǎn)品一次成功；促進(jìn)團(tuán)隊(duì)、合作伙伴和客戶(hù)之間的協(xié)作；以及降低成本和損耗并縮短開(kāi)發(fā)周期的交付期。

"By replicating our basic methodology, we can scale quickly to target new diseases. Traditional drug development for pharmaceutical companies takes 10 years or more."
首席執(zhí)行官 Stéphane Bancel